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Claim Information


Claim Reporting Numbers- By Company

All caims should be reported promptly to the carriers and to your broker so that they can be resolved as quickly as possible.  Please feel free to call the carriers listed below to report your claims information.  You may also complete the attached forms to start the process on any property, flood or auto claims.  Thank you.  Our office # is 727- 656-5371

Commercial Auto Accident Claim

Flood Property Loss Claim Form

Windstorm Property Loss Claim Form

ACE Insurance

Phone: 800-433-0385

  • ·         Umbrella/Excess Casualty & LTR claims- First Notices Fax: 215-640-5055 or       

877-518-3494 First Notices Email: WSGUMB-LTECLAIMS@ACEGROUP.COM

  • ·         Primary GL & Auto - First Notices Fax: 215-640-5041 or 877-746-4868

First Notices Email: WSGCASCLAIMS@ACEGROUP.COM

  • ·         Professional Liability - First Notices Fax: 215-640-5040 or 877-746-4671

First Notices Email: WSGPROFRISKCLAIMS@ACEGRPOUP.COM

  • ·         Property & Inland Marine - First Notices Fax: 215-640-5057 or 877-746-4640

First Notices Email: WSGPROP-INLCLAIMS@ACEGROUP.COM

  • ·         Workers Comp. Claims 800-367-5189 / 866-840-1223 Fax: 800-336-0408

Ace Westchester Claims - P.O. Box: 5119 Scranton, PA. 18505-0549

AIG / Chartis Insurance

Claims Customer Service: 866-642-5246

Phone: 877-399-6442 Call in claims

Fax: 866-797-1077

Allianz Inland Marine & Property Claims Reporting

Customer Service: 800-558-1606

Email: FNOLMarine@agcs.allianz.com Fax: 888-323-6450

Mailing Address: AGCS Marine Insurance Company

One Progress Point Parkway

O’Fallon, MO 63368

ATT: FNOL Marine Claims Unit

AXIS Insurance

First Notices Email: USCLaimNoticeATL@axiscapital.com Fax: 866-770-5629

Bankers Insurance Group
Address: PO Box 15707 St. Petersburg, FL 33733-5707
Phone: (727) 823-4000
Toll-free: (800) 627-0000
Fax: (800) 809-2547
Website: www.bankersinsurance.com

Britt/Paulk Insurance Agency, Inc.
Address: 100 Glen Eagles Court Carrollton, GA 30117
Phone: (770) 214-7619
Toll-free:
Fax: (770) 836-8563
Website: www.brittpaulk.com

CNA Insurance Companies
Address: PO Box 946500 Maitland, FL 32794-6500
Phone: (407) 919-3000
Toll-free: Customer Service: 877-371-5121
Fax: (407) 919-3148
Website: www.cna.com

First Notices Phone: 877-262-2727 First Notices Fax: 800-953-7389

First Notices Email: lossreport@cnaasap.com

Chubb Insurance
Address: 3000 Bayport Dr Ste 700 Tampa, FL 33607-8410
Phone: (813) 281-7400
Toll-free: (800) 226-2482
Fax: (813) 281-1007
Website: www.chubb.com

Customer Service: 800-252-4670

First Notices Claims: 800-517-2270 First Notices Fax: 800-300-2538 ·         Workers Comp. Claims: 800-699-9916

First Notices Email: cscfnol@chubb.com

Chubb Claims Overnight:

600 Independence Parkway

Chesapeake, VA 23320

Crum & Forster

First Notices Phone: 888-890-1500 (All claims) First Notices Fax: 877-622-6188

Customer Service: 800-423-3060 (Workers Comp)

Phone: 973-631-5940 (Construction Defect)

Fax: 877-622-6939 (Construction Defect)

Fax: 877-622-6230 (EPLI) Employment Practices Liability Claims

EPLI Email: 305_Liability@cfins.com

C & F Overnight Mailing address:

305 Madison Avenue

Morristown, NJ 07962

FAIA Member Services, Inc.
Address: PO Box 12129 Tallahassee, FL 32317-2129
Phone: (850) 893-4155
Toll-free:
Fax: (850) 893-8002
Website: www.faiams.com

FHM Insurance Company
Address: PO Box 616648 Orlando, FL 32861-6648
Phone: (904) 724-9890
Toll-free: (800) 329-4340
Fax:
Website: www.fhmic.com

Fireman's Fund Insurance Companies
Address: 1101 Connecticut Ave NW Ste 950 Washington, DC 20036
Phone: (202) 785-3575
Toll-free:
Fax: (202) 785-3023
Website: www.firemansfund.com

Customer Service: 800-870-8857

First Notices Phone: 800-347-3428

24 Hr emergency # 888-FIREHAT (888-347-3428) adjuster immediately paged to respond

FFIC IM Claims: Policy numbers beginning with MZI,MXI,OHL,OML,OXL,OC, email first notices to: fpmarine@ffic.com

Mailing Address: 

2600 Lake Lucien Dr. Suite 304 Maitland, FL 32751

407.660.1881 800.393.9090 Fax: 407.660.0525

First Floridian (Travelers)

Phone: 800-252-4633 Fax: 888-287-6448

Phone: 866-878-4527 (Glass)

Florida Appraisal Solution Team
Address: 2941 Cypress Creek Rd Ste 101 Ft. Lauderdale, FL 33309
Phone: (877) 585-FAST
Toll-free:
Fax: (954) 984-1833
Website: www.floridappraisalsolutionteam.com

Florida Home Builders Insurance, Inc.
Address: 2600 Centennial Place Tallahassee, FL 32308
Phone: (850) 425-5722
Toll-free:
Fax: (850) 425-6244
Website: www.fhbi.com

Great American Insurance

Phone: 800-584-0835 Fax: 800-811-4751

GA Prop/IM Claims Email: pimclaims@gaic.com

GA Prop/IM Mailing Address:

P.o. Box: 5440

Cincinnati, OH.45201-5440

Gulf Coast Restoration and Construction
Address: 17061 Alico Commerce Ct #101 Ft. Myers, FL 33967
Phone: (239) 267-9400
Toll-free:
Fax: (239) 267-3084
Website: N/A

Halcyon Underwriters, Inc.
Address: 2600 Lake Lucien Dr Ste 304 Maitland, FL 32751-7234
Phone: (407) 660-1881
Toll-free: 800-393-9090
Fax: (407) 660-0525
Website: www.halcyonuw.com

Healthy Home Restoration & Cleaning Service
Address: 4211 E Busch Blvd Tampa, FL 33617
Phone: (813) 988-7701
Toll-free:
Fax: (813) 989-2387
Website: www.healthyhometampa.com

ISO
Address: 545 Washington Blvd Jersey City, NJ 07310
Phone: (201) 469-2394
Toll-free:
Fax: (201) 469-4216
Website: www.iso.com

Hartford Insurance

Claims: 800-243-5860 Rep Fax: 800-347-8197

Phone: 800-892-8484 (Auto Glass)

Phone: 877-625-2652 (Safelite)

Phone: 888-472-5677 (Hartford Steamboiler)

Overnight Address:

200 Colonial Center Pkwy. Ste: 500

Lake Mary, FL. 32746

ICW (Workers Comp Claims)

First Notices Email: firstnotice@icwgroup.com First Notices Fax: 858-436-8916

Lexington (AIG Insurance)

Phone: 617-330-8273

Email: lana.kean@aig.com

Liberty Mutual-Ohio Casualty Insurance

Phone: 800-438-8449 (Commercial)

Phone: 888-572-6184 (Lexington)

Overnight Claims to:

3101 Beaumont Center Circle

Lexington, KY 40513

Attn: Jim Wincd

Max Specialty

First Notices Phone: 888-629-8848  First Notices Fax: 888-629-8858

First Notices Email: claims@maxspecialty.com

Macduff Underwriters

First Notices Fax: 386-366-6373

Fist Notices Email: claims@macduff-fla.com

National Flood Services- StoneRiver
Address: PO Box 2057 Kalispell, MT 59903-2057
Phone: (888) 888-2170
Toll-free: (800) 252-5709
Fax:
Website: www.nfsmt.com

One Beacon Insurance

24-Hour Claim Center Phone: 877-248-3455 (Commercial/Workers Comp)

24-Hour Claim Center Phone: 877-248-4968 (Personal Lines)

Fax: 866-213-2802 (Commercial Lines)

Fax: 800-224-4416 (Workers Comp)

Fax: 866-894-1633 (Personal Lines)

OptaComp
Address: 4800 Deerwood Campus Pkwy Bldg DCC-801 Jacksonville, FL 32246
Phone: (904) 828-7900
Toll-free: (888) 207-4215
Fax: (904) 828-7038
Website: www.optacomp.com

Premium Financing Specialists, Inc.
Address: 4902 Eisenhower Blvd Ste 296 Tampa, FL 33634
Phone: (813) 886-4544
Toll-free: (800) 767-3724
Fax: (813) 886-3988
Website: www.premiumfinance.com

Progressive Insurance
Address: Corporate Center III, Suite 400 & 500 4221 W Boyscout Blvd Tampa, FL 33607-5765
Phone: (813) 801-3719
Toll-free: (800) 274-4055
Fax: (813) 870-7625
Website: www.progressiveagent.com

Philadelphia Insurance

Customer Service: 877-438-7459 First Notices Fax: 800-685-9238

Claims Reporting Online: www.phly.com

Safeco Insurance Company of America
Address: 2055 Sugarloaf Cir Duluth, GA 30097
Phone: (678) 417-3000
Toll-free:
Fax:
Website: www.safeco.com

First Notices Phone: 877-566-6001 First notices Fax: 866-378-3661

First Notices Phone (Glass Claims) 800-862-6777

24/7 Customer Service Phone: 800-332-3226

ServiceMaster Clean
Address: 8301 Fortson Rd Fortson, GA 31808
Phone: (706) 523-0782
Toll-free:
Fax: (706) 882-2204
Website: www.servicemasterclean.com

Signature Appraisals
Address: PO Box 07363 Ft. Myers, FL 33919
Phone: (800) 928-7973
Toll-free:
Fax: (800) 928-7973
Website: N/A

Summit Consulting, Inc.
Address: PO Box 988 Lakeland, FL 33802-0988
Phone: (863) 665-6060
Toll-free: (800) 282-7648
Fax: (863) 667-1908
Website: www.summitholdings.com

Travelers Insurance of Florida
Address: PO Box 30094 Tampa, FL 33630-3094
Phone: (813) 890-4099
Toll-free:
Fax: (813) 890-4447
Website: www.TravelersFL.com

New Losses Phone: 800-238-6225 (24/7 # to report new Commercial losses)

·         Phone: 800-252-4633 (24/7 # to report new Personal losses)

Inquiries on Existing Claims

  • Phone: 800-842-6771 (Workers Comp and General Liability Claims Office)
  • Phone: 877-814-4434 (Commercial Auto and Property Claims Office)
  • Phone: 800-842-5609 (Personal Auto and Property Claims Office) 
  • (B&M) Boiler and Machinery Claims Phone: 800-835-1291(B&M Claims) Fax: 860-954-2724 (B&M Claims)
  • EPL Policies (FL Only) Phone: (813) 890-4071 Fax: (813) 890-4085

 

  • Overnight Lawsuits for Workers Compensation or General Liability to: Travelers 2420 Lakemont Avenue Orlando, FL 32814
  •  Overnight Lawsuits for Auto and Property (Personal and Commercial) to: Travelers 7840 Woodland Center Blvd Tampa, FL 33614

USPLATE GLASS INSURANCE COMPANY
A
ddress: One Westbrook Corporate Center Ste 320 Westchester, IL 60154
Phone: (877) SHATTER
Toll-free: (877) 742-8837
Fax: (708) 449-0385
Website: www.usplate.com

Zenith Insurance Company
Address: PO Box 1598 Sarasota, FL 34230-1598
Phone: (941) 906-5581
Toll-free: (800) 226-2324
Fax: (941) 362-6495
Website: www.thezenith.com

Zurich Group

1st Notices: 800-987-3372 Fax: (877) 962-2567

Fax: 847-605-6026 (Special Piece Policies)*

Phone: 800-239-4829 (Zurich Construction Defect Claims)*

First Notices Email: usz_carecenter@zurichna.com

To report glass claims by phone: (800) 987-3373

Fax all Umbrella (Excess Liability) claims to: (847) 413-5714

Zurich Claims -Overnight

4904 Eisenhower Blvd. Ste: 200

Tampa, Fl. 33634

Zurich Select/Farmers Insurance

Customer Service: 800-435-7764


 

 

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